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  Title Copies
Good to Great: Why Some Companies Make the Leap and Others Don't 
Edition: 1st 
Year: 2001 
ISBN 13: 9780066620992 
 1 
Strategy: A View From The Top (4th Edition) 
Edition: 4 
Year: 2011 
ISBN: 0132145626 
ISBN 13: 9780132145626 
 1 
Wooden on Leadership: How to Create a Winning Organization 
Edition: 1st 
Year: 2005 
ISBN: 0071453393 
ISBN 13: 9780071453394 
 2 
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits 
Edition: 1 
Year: 2009 
ISBN: 0814413331 
ISBN 13: 9780814413333 
 1 
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success 
Edition: 1 
Year: 1999 
ISBN: 0684845113 
ISBN 13: 9780684845111 
 1 
Making IT Lean 
Edition: 1 
Year: 2012 
ISBN: 1439876029 
ISBN 13: 9781439876022 
 1 
The Toyota Way Fieldbook 
Edition: 1 
Year: 2005 
ISBN: 0071448934 
ISBN 13: 9780071448932 
 1 
Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor and Lead 
Edition: Pap/Chrt 
Year: 2008 
ISBN: 1934109207 
ISBN 13: 9781934109205 
 1 
Information Technology for Managers 
Edition: 1 
Year: 2009 
ISBN: 142390169X 
ISBN 13: 9781423901693 
 1 
Breakthrough Marketing Plans: How to Stop Wasting Time and Start Driving Growth 
Edition: 2nd ed. 2012 
Year: 2012 
ISBN: 0230340334 
ISBN 13: 9780230340336 
 2 
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