| |
Title |
Authors/Editors |
Publisher |
Type |
Copies |
 |
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A)
|
|
Disney Editions |
Books |
1 |
 |
Wooden on Leadership: How to Create a Winning Organization
|
|
McGraw-Hill Education |
Books |
2 |
 |
The Power of Positive Leadership: How and Why Positive Leaders Transform Teams and Organizations and Change the World (Jon Gordon)
|
|
Wiley |
Books |
1 |
 |
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
|
|
AMACOM |
Books |
1 |
 |
Business, Government, and Society: A Managerial Perspective, Text and Cases, 13th Edition
|
|
McGraw-Hill Education |
Books |
1 |
 |
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
|
|
Free Press |
Books |
1 |
 |
Nonprofit Management: Principles and Practice (4th Edition)
|
|
SAGE Publications, Inc |
Books |
1 |
 |
The Toyota Way Fieldbook
|
|
McGraw-Hill |
Books |
1 |
 |
Managing Human Behavior in Public and Nonprofit Organizations
|
|
SAGE Publications, Inc |
Books |
1 |
 |
Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor and Lead
|
|
Lean Enterprises Inst Inc |
Books |
1 |
